PrepareCase

Online legal solutions

Welcome to Prepare Case!

Completing a will does not have to be difficult or expensive. We provide a secure, quick, cost-effective and easy way to complete your will. Learn more

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Help

Customer Support

PrepareCase.com prides itself on its customer support. Should you have any questions or suggestions please forward an email to our customer service department at support@preparecase.com.

Please be aware, however, that our customer service department does not provide legal advice of any kind. PrepareCase.com. is not an attorney or a law firm. The PrepareCase.com customer support staff is not authorized nor has the expertise to dispense legal advice of any kind. The customer support staff will only respond to questions of an administrative nature. If you have a legal question or you are unsure as to how to answer the questionnaire or if you determine that legal or other expert assistance are required, you are urged to consult with a duly licensed and competent attorney.

Technical Support

PrepareCase.com realizes that not all customers use similar computer hardware and software or have the same technical abilities. Thus, you may have technical questions relating to the use of PrepareCase.com or the generation of a will, living will or durable power of attorney for healthcare. Should you have any technical questions or suggestions please forward an email to our technical service department at technical@preparecase.com.

As stated above our technical service department does not provide legal advice of any kind.

Payment Support

If you are having difficulty paying to use PrepareCase.com or have a question regarding a payment made or that you wish to make please forward an email to our accounting department at billing@preparecase.com.

General Information

If you are undecided whether you wish to use PrepareCase.com or desire further information regarding our site please do not hesitate to contact us by forwarding an email to info@preparecase.com.

Complaint Policy

PrepareCase.com is dedicated to providing you with a quality and complete will, living will or durable power of attorney for healthcare. In the unlikely event that you should have a complaint with respect to the will, living will or durable power of attorney for healthcare generated or use of PrepareCase.com system please forward an email to our customer service department at support@preparecase.com. PrepareCase.com will investigate your complaint and respond to you within twenty-four (24) hours.

Please be advised that complaints will only be accepted in writing either by email, facsimile or regular correspondence. We will investigate your complaint and respond to you in writing.